Tigo Ghana Hits 2 Million Subscribers

2008-01-10 06:34:26 | Viewed 4214 times

Millicom Ghana Limited, operators of Tigo GSM network, on Wednesday announced that its subscriber levels had crossed the two million mark from 1.2 million at the beginning of 2007. The over 800,000 increase in the number of subscribers recorded in 2007 alone, represented 66 per cent increase.

Mr. Ransford Nyarko, Marketing Manager of Tigo told journalists that the quick rise in subscriber levels was attributable to the up-to the scratch network value and quality delivered by the company over the period. "Besides everything else, we have always focused on our network to ensure that the services we offer supports the values we proclaim," he said. "We are committed to ensuring that our subscribers do not just own phones but are able to make calls any time they need to without any interruption."

He noted that products such as Extreme Value, Free Night Calls and Double your credit, which the company offered to customers in 2007, were all novelties designed to uphold the company's belief that the customer was "the king".

Mr. Nyarko assured existing and prospective Tigo subscribers of more reward and innovative products in 2008.

Ms. Patricia Obodai, Chief Technical Officer of the company noted that to ensure that subscribers were able to make calls without interruptions at any time, Tigo had added an extra 313 Base Transmitter Stations (BTS) to its 390 BTS in 2007 alone, saying that the company would add 518 BTSs in 2008.

She said the network had also been designed in a way to ensure that calls made from areas where there were faulty BTSs were re-routed through other BTS and thereby prevent call drops or congestion. "Currently we have an average of 95 per cent successful call rate and even during the peak Christmas festive period we had 99 per cent success call rate throughout," she said.

Ms. Anita Erskine, Corporate Communications Executive said regarding the Talk Tax proposed by the government, the company was still waiting for directives from the government and would be willing to follow those directives.

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